All Systems Operational

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Totango Web Application   ? Operational
Data Collection Gateway   ? Operational
Processing Pipelines   ? Operational
Salesforce Connector   ? Operational
Marketing Website   ? Operational
Tasks and SuccessPlays   ? Operational
Mobile Application   ? Operational
Campaigns   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Totango Web Application Latency
Fetching
Past Incidents
Jun 22, 2018

No incidents reported today.

Jun 21, 2018

No incidents reported.

Jun 20, 2018
Resolved - This incident has been resolved.
Jun 20, 15:30 UTC
Investigating - We are currently investigating problems logging into the Totango application and are working to
restore service.
Thank you for your patience while we’re looking into it.
Jun 20, 15:22 UTC
Jun 19, 2018
Resolved - The failed component was found and Totango is back online.
We keep monitoring Totango and will make the necessary steps to prevent such incidents from happening in the future.
Jun 19, 16:49 UTC
Investigating - We are currently investigating problems logging into the Totango application and are working to
restore service.
Thank you for your patience while we’re looking into it.
Jun 19, 16:32 UTC
Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018
Postmortem - Read details
Jun 19, 15:41 UTC
Resolved - This incident has been resolved.
Jun 15, 08:36 UTC
Update - The application is stable for a few hours now, We keep monitoring our systems.
Jun 13, 19:20 UTC
Monitoring - We are currently experiencing a temporary system disruption. Our engineering teams are working on resolving with the highest priority. We will post any updates here so check back periodically. We will share the root cause and actions taken to prevent this from occurring in the future.
Jun 13, 16:09 UTC
Investigating - We are currently investigating problems logging into the Totango application and are working to
restore service.
Thank you for your patience while we’re looking into it.
Jun 13, 15:52 UTC
Jun 14, 2018

No incidents reported.

Jun 13, 2018
Resolved - Totango is back online.
Jun 13, 13:49 UTC
Investigating - We are currently investigating problems logging into the Totango application and are working to
restore service.
Thank you for your patience while we’re looking into it.
Jun 13, 13:43 UTC
Jun 12, 2018
Resolved - Totango is back online.
We keep monitoring Totango and will make the necessary steps to prevent such incidents from happening in the future.
Jun 12, 21:18 UTC
Investigating - We are currently investigating problems logging into the Totango application and are working to
restore service.
Thank you for your patience while we’re looking into it.
Jun 12, 21:04 UTC
Resolved - Totango is back online.
We keep monitoring Totango and will make the necessary steps to prevent such incidents from happening in the future.
Jun 12, 14:11 UTC
Investigating - We are currently investigating problems logging into the Totango application and working to
restore service.
Thank you for your patience while we’re looking into it.
Jun 12, 14:08 UTC
Jun 11, 2018
Resolved - This incident has been resolved.
Jun 11, 18:13 UTC
Monitoring - The issue is now resolved, the system is catching up with the updates, we will return back to normal within an hour.
Jun 11, 17:09 UTC
Update - We are continuing to investigate this issue.
Jun 11, 15:38 UTC
Investigating - We are having issues with our usage and attribute processing infrastructure. No data is lost, however expect a delay in seeing recently updated attributes with Segments and Aggregations. We are working diligently to resolve the problem.
Jun 11, 14:57 UTC
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.