All Systems Operational

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Uptime over the past 90 days. View historical uptime.
Totango Web Application ? Operational
Data Processing Pipelines ? Operational
Data Collection Gateway ? Operational
Tasks and SuccessPlays ? Operational
Campaigns Operational
Salesforce Connector ? Operational
Mobile Application ? Operational
Marketing Website ? Operational
Email to Touchpoints Operational
90 days ago
99.96 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 7, 2024

No incidents reported today.

Nov 6, 2024

No incidents reported.

Nov 5, 2024
Campaign email HTML issue
Resolved - This incident has been resolved.
Nov 5, 21:42 UTC
Investigating - HTML characters getting appended in campaign email content. This issue is currently being investigated on high priority.
Nov 5, 18:50 UTC
Nov 4, 2024
Issues identified in Campaign sender signature and bulk attribute updates
Resolved - This incident has been resolved.
Nov 4, 23:11 UTC
Update - A fix for the issues reported with bulk updating/ clearing attribute values have been implemented and currently operational.
Issue with Populating campaign sender signature and URL is being actively investigated
Nov 4, 17:40 UTC
Identified - 1. Issues populating Campaign sender signature and URL
2. Issues updating/ clearing attribute values via bulk action
Nov 4, 17:00 UTC
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024
General tab under Global Settings will not load
Resolved - This incident has been resolved.
Oct 28, 12:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 09:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 08:30 UTC
Investigating - We are currently investigating this issue.
Oct 27, 15:28 UTC
Oct 27, 2024
Issue with Outlook's Touchpoint Connect
Resolved - The issue has been resolved.
Oct 27, 14:52 UTC
Investigating - We are currently investigating an issue within Outlook's Touchpoint Connect.
Email-To-Touchpoint without the Outlook connect should be working as expected.
Oct 27, 14:27 UTC
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

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