All Systems Operational

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Totango Web Application ? Operational
Data Processing Pipelines ? Operational
Data Collection Gateway ? Operational
Tasks and SuccessPlays ? Operational
Campaigns Operational
Salesforce Connector ? Operational
Mobile Application ? Operational
Marketing Website ? Operational
Email to Touchpoints Operational
90 days ago
100.0 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 17, 2024

No incidents reported today.

Apr 16, 2024
Resolved - This incident has been resolved.
Apr 16, 11:55 UTC
Monitoring - A fix was identified and the team is monitoring results.
Apr 15, 21:51 UTC
Investigating - We have identified issues related to Account assignment misalignment and are actively investigating.
Apr 15, 15:45 UTC
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Resolved - On March 30, the US Cyber Defense Agency echoed a new critical backdoor vulnerability in a linux common package (XZ-utils library).
CVE-2024-3094.

What could be the affect?
Under certain conditions, this backdoor could allow a malicious actor to break authentication, allowing the attacker to gain access to the affected system

What did Totango do since the announcement?
Totango scanned all our Linux instances, in order to check whether we are vulnerable and take the recommended actions to minimize the risk

Current status
After completing the scanning and take the relevant actions - all Totango systems are secured and not vulnerable.

Apr 10, 13:28 UTC
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.