Update - Issues with Account Integrations are being monitored and a fix is in place. We are continuing to monitor for any delays in the user updates which are known to be impacting some customers.
Mar 18, 2024 - 18:01 UTC
Monitoring - The issue with the account integration job has been resolved.
A fix has been implemented for user integration jobs we are monitoring the results.

Mar 18, 2024 - 15:57 UTC
Identified - The issue with the account integration job has been resolved.
We are currently investigating an issue with user integration jobs.
We will provide additional information as soon as possible.

Mar 18, 2024 - 15:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 2024 - 13:55 UTC
Update - We are currently investigating the issue.
The issue only occurs with the account integration job.
We will provide additional information as soon as possible.

Mar 18, 2024 - 12:03 UTC
Investigating - We are investigating an issue in the data pipelines, integration jobs appear to be stuck.
The issue only occurs with the account integration job.
We will provide additional information as soon as possible.

Mar 18, 2024 - 09:46 UTC

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Totango Web Application ? Operational
Data Processing Pipelines ? Degraded Performance
Data Collection Gateway ? Operational
Tasks and SuccessPlays ? Operational
Campaigns Operational
Salesforce Connector ? Operational
Mobile Application ? Operational
Marketing Website ? Operational
Email to Touchpoints Operational
90 days ago
100.0 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

Unresolved incident: Integration jobs.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Resolved - This incident has been resolved.
Mar 6, 15:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 12:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 01:21 UTC
Investigating - We are currently investigating this issue.
Mar 5, 22:38 UTC
Mar 5, 2024