All Systems Operational

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Totango Web Application ? Operational
Data Processing Pipelines ? Operational
Data Collection Gateway ? Operational
Tasks and SuccessPlays ? Operational
Campaigns Operational
Salesforce Connector ? Operational
Mobile Application ? Operational
Marketing Website ? Operational
Email to Touchpoints Operational
90 days ago
100.0 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022
Resolved - This incident has been resolved.
Jan 20, 20:51 UTC
Update - Our team has resolved the performance issues as of 2pm ET and all systems have returned to normal operation.
Jan 20, 20:51 UTC
Monitoring - Systems returned to normal operation at 2pm ET. We are continuing to monitor for degraded performance.
Jan 20, 19:41 UTC
Update - We are continuing to investigate this issue.
Jan 20, 18:16 UTC
Update - Impact to customers may prevent login to application. Our team is continuing to investigate the source of the issues.
Jan 20, 17:19 UTC
Investigating - We have noted additional page load delays and our engineering team is currently investigating.
Jan 20, 17:08 UTC
Monitoring - At 11am ET an issue was detected with slow page load times in some instances. This is currently being investigated but as of 11:40 ET page load times were seen returned to normal. We are continuing to monitor this issue.
Jan 20, 16:56 UTC
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Completed - The scheduled maintenance has been completed.
Jan 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 UTC
Update - After careful consideration and with an abundance of caution, we have decided to postpone our maintenance activities until January 15th. While we do not expect any disruption of service during this maintenance, we want to ensure the delivery of the millions of campaign emails our system is anticipated to deliver this holiday weekend. We will commence with the maintenance window on January 15th at 10am PST, during which time we will be adding even more capacity and stability to our already robust infrastructure. The window is expected to last 2 hours.
Dec 24, 11:44 UTC
Scheduled - Totango will undergo application maintenance at Saturday (12/25) at 10 AM PST for 2 hours.
We will be using this time to add more capacity and stability to our infrastructure.

During this time, the Totango application will be inaccessible while the Totango backend will accept incoming data.
The application will be available immediately after the maintenance window.
Dec 17, 14:31 UTC
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.