All Systems Operational

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Uptime over the past 90 days. View historical uptime.
Totango Web Application ? Operational
Data Processing Pipelines ? Operational
Data Collection Gateway ? Operational
Tasks and SuccessPlays ? Operational
Campaigns Operational
Salesforce Connector ? Operational
Mobile Application ? Operational
Marketing Website ? Operational
Email to Touchpoints Operational
90 days ago
100.0 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023
Database maintenance
Completed - The scheduled maintenance has been completed.
May 28, 13:46 UTC
Update - We are continuing to verify the maintenance items.
May 28, 13:44 UTC
Verifying - Verification is currently underway for the maintenance items.
May 28, 13:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 13:00 UTC
Scheduled - We would like to inform you that our system will be undergoing urgent maintenance on Sunday, May 28th, starting at 1:00 PM UTC for a period of an hour.
During that time, for 10 minutes the Integration Hub UI won’t be available, and there will be delays in jobs processing.
Please be advised that the system will trigger each appropriately once maintenance is done.
The purpose of this maintenance is to improve the Database performance.
We apologize for any inconvenience this may cause and appreciate your patience during this necessary maintenance. We will keep you updated with any further developments and notify you once the system is fully operational.
May 28, 10:57 UTC
May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023
Database maintenance
Completed - The scheduled maintenance has been completed.
May 20, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:16 UTC
Scheduled - We would like to inform you that our system will be undergoing scheduled maintenance on Saturday, May 20th, starting at 7:15 PM GMT for a period of 3 hours.

During the first 1 hour, the system will be unavailable, which will impact SuccessPlays, Campaigns, and cc to touchpoints, the next 2 hour there may be performance degradation.

Please be advised that the system will trigger each appropriately once it has been brought back online.
The purpose of this second phase maintenance is to improve the Database performance.
We apologize for any inconvenience this may cause and appreciate your patience during this necessary maintenance. We will keep you updated with any further developments and notify you once the system is fully operational.”
May 17, 15:48 UTC
Degraded system performance
Resolved - This incident has been resolved.
May 20, 16:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 00:01 UTC
Investigating - We are currently investigating this issue.
May 19, 22:36 UTC
May 19, 2023
May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

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