Monitoring - As you may be aware, a security vulnerability was recently discovered affecting OpenSSL v3(CVE-2022-3602 (remote code execution) and CVE-2022-3786 (Denial of Service)). These two vulnerabilities affect OpenSSL versions 3.0.0 – 3.0.6 and are patched in the most recent release of version 3.0.7.

Totango values the security of its systems and our customers. We want to assure our customers that Totango has not been impacted by this vulnerability as we do not leverage this version in our technology stack.

Nov 16, 2022 - 18:59 UTC

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Totango Web Application ? Operational
Data Processing Pipelines ? Operational
Data Collection Gateway ? Operational
Tasks and SuccessPlays ? Operational
Campaigns Operational
Salesforce Connector ? Operational
Mobile Application ? Operational
Marketing Website ? Operational
Email to Touchpoints Operational
90 days ago
99.97 % uptime
Today
Assets Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2022

No incidents reported today.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Resolved - We had an issue with the permissions between our application and AWS resources causing all the availability issues. The issue was resolved by enforcing the last good known working configuration.
Nov 17, 15:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 13:44 UTC
Investigating - We are investigating system performance and availability such as login failures and multiple UI elements not being loaded as expected.
Apologies for the inconvenience this has caused.

Nov 17, 13:22 UTC
Nov 16, 2022
Resolved - This incident has been resolved.
Nov 16, 18:56 UTC
Monitoring - As you may be aware, a security vulnerability was recently discovered in the Apache Commons Text library. Totango values the security of its systems and our customers. We want to assure our customers that Totango has not been impacted by this vulnerability as we do not leverage this library in our systems.
Oct 21, 15:42 UTC