Update - Following the restoration of AWS services, we have monitored and validated that all data processing has been completed successfully. For any usage information upload, we are working to verify data accuracy and integrity.
Dec 8, 14:41 UTC
Update - All the components are fully operational.
The Totango system is still catching up, 90% of the data upload is done and data processing is in progress.
We are monitoring the system's catch-up to its full completeness.
Dec 8, 11:28 UTC
Update - The AWS Northern Virginia data center was resolved and the Totango system is catching up.
All the components are fully operational. We are monitoring the data upload and processing progress to its full recovery.
Dec 8, 07:58 UTC
Monitoring - The AWS Northern Virginia data center was resolved and the Totango system is catching up. We are monitoring its progress to its full recovery.
Dec 8, 06:34 UTC
Update - Due to an outage with the AWS Northern Virginia data center, our batch processing is currently stopped. This impacts integrations and background processing. Data should be processed upon AWS recovery. No data will be lost.

We expect a delay in campaign emails being sent out
Dec 7, 21:14 UTC
Identified - Due to an outage with the AWS Northern Virginia data center, our batch processing is currently stopped. This impacts integrations and background processing. Data should be processed upon AWS recovery. No data will be lost.
Dec 7, 18:25 UTC

About This Site

Totango - Customer Success Platform, system's operations status page.

We report on this page, uptime metrics of the service, and communicate incidents as they happen, when those are reported, identified by our team, worked on and resolved.

We know that Totango is mission critical to you and your organization and for that we are doing everything we can to maintain high quality service.

Contact us thru support@totango.com

Totango Web Application ? Operational
Data Processing Pipelines ? Operational
Data Collection Gateway ? Operational
Tasks and SuccessPlays ? Operational
Campaigns Operational
Salesforce Connector ? Operational
Mobile Application ? Operational
Marketing Website ? Operational
Email to Touchpoints Operational
90 days ago
100.0 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2021

Unresolved incident: Data Processing Outage.

Dec 7, 2021
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.