Latency in SDR data ingestion - US

Incident Report for Totango

Resolved

Our engineering team has deployed a fix and all the data was processed. No data was lost.
Posted Oct 05, 2021 - 20:08 UTC

Update

Our engineers managed to isolate the issue and are working on applying a fix for it.
Posted Oct 05, 2021 - 19:51 UTC

Identified

Our engineers identified that the latency in processing SDRs is impacting a small group of customers and actively working to resolve the issue.
Posted Oct 05, 2021 - 19:22 UTC

Investigating

We are experiencing latency in processing SDR ingestion for the US data center services
Posted Oct 05, 2021 - 18:51 UTC
This incident affected: Data Collection Gateway.