Issue identified in the Email-to-Touchpoint feature

Incident Report for Totango

Resolved

This incident has been resolved.
Posted Sep 12, 2024 - 14:32 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 08, 2024 - 05:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2024 - 19:42 UTC

Investigating

We are currently investigating this issue.
Posted Aug 07, 2024 - 17:35 UTC
This incident affected: Email to Touchpoints.