Intermittent issues with loading account profile

Incident Report for Totango

Resolved

This issue has been resolved.

Posted Oct 15, 2019 - 22:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 15, 2019 - 19:40 UTC

Update

We are continuing to investigate this issue.

Posted Oct 15, 2019 - 17:53 UTC

Investigating

We are currently investigating intermittent issues with loading account profile or performing a search in the application, we are working to restore service with the highest priority.
Thank you for your patience while we’re looking into it.

Posted Oct 15, 2019 - 14:40 UTC

This incident affected: Totango Web Application and Tasks and SuccessPlays.