Performance Issues

Incident Report for Totango

Resolved

This incident has been resolved.

Posted Apr 13, 2022 - 12:24 UTC

Monitoring

We are continuing to monitor the system performance.

Posted Apr 12, 2022 - 16:13 UTC

Identified

We have identified the cause of the issue and we are working on implementing a fix. In the meantime, the system performance has returned to normal operation.

Posted Apr 12, 2022 - 14:16 UTC

Investigating

We are currently investigating an issue with slow performance loading notifications in My Portfolio. Touchpoint segments are also slow to load.

Posted Apr 12, 2022 - 14:09 UTC

This incident affected: Totango Web Application.